Centric Help Center

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><span style="box-sizing: inherit; font-family: Arial, Helvetica, sans-serif;">Please allow 3-5 business days from the time your return package is marked as delivered back at our warehouse for us to process your return/exchange.</span></p><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;"><br style="box-sizing: inherit; color: rgb(22, 22, 22); font-family: Lato, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"></p>

Please allow 3-5 business days from the time your return package is marked as delivered back at our warehouse for us to process your return/exchange.

When Will My Return Be Processed?

RETURN & EXCHANGE

What Is Your Return/Exchange Policy?

How Do I Start A Return or Exchange?

I Received the Wrong Item in My Order. What Should I Do Now?

What Should I Do If My Gear Is Experiencing A Quality Issue?

Why Is my Return Refund Less Than What I Originally Paid?

What Shipping Methods Do You Offer?

When Will My Order Ship?

I Inputted the Wrong Address at Checkout. Can I Edit My Shipping Information?

Can I Cancel or Change My Order?

Do You Sell Gift Cards?

How Long Will It Take For Customer Service to Respond?

My Order Was Returned To Sender. Now What?

ORDER & SHIPPING

Do you ship internationally?

Are Taxes & Duties Calculated at Checkout?

Are Taxes & Duties Refunded if I Initiate an International Return/Exchange?

INTERNATIONAL INQUIRIES

How Can I Be Wholesale Partner for Centric?

WHOLESALE

What’s The Best Way To Wash My Centric Gear?

What’s The Best Way to Find Out About Restocked Items?

Where Do You Make the Centric Products?

PRODUCT INFORMATION

What Does Centric Mean?

What Inspired Your Logo?

What Is The Centric Values?

BRAND INFORMATION

When Will My Return Be Processed?Updated 3 months ago