Centric Help Center

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Lato, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can expect a response within 1 business day. Our customer service team works Monday-Saturday<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Lato, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please allow 2-3 business days for a response during sales and holidays.

You can expect a response within 1 business day. Our customer service team works Monday-Saturday. Please allow 2-3 business days for a response during sales and holidays.

How Long Will It Take For Customer Service to Respond?

ORDER & SHIPPING

What Is Your Return/Exchange Policy?

How Do I Start A Return or Exchange?

When Will My Return Be Processed?

I Received the Wrong Item in My Order. What Should I Do Now?

What Should I Do If My Gear Is Experiencing A Quality Issue?

Why Is my Return Refund Less Than What I Originally Paid?

RETURN & EXCHANGE

What Shipping Methods Do You Offer?

When Will My Order Ship?

I Inputted the Wrong Address at Checkout. Can I Edit My Shipping Information?

Can I Cancel or Change My Order?

Do You Sell Gift Cards?

My Order Was Returned To Sender. Now What?

Do you ship internationally?

Are Taxes & Duties Calculated at Checkout?

Are Taxes & Duties Refunded if I Initiate an International Return/Exchange?

INTERNATIONAL INQUIRIES

How Can I Be Wholesale Partner for Centric?

WHOLESALE

What’s The Best Way To Wash My Centric Gear?

What’s The Best Way to Find Out About Restocked Items?

Where Do You Make the Centric Products?

PRODUCT INFORMATION

What Does Centric Mean?

What Inspired Your Logo?

What Is The Centric Values?

BRAND INFORMATION

How Long Will It Take For Customer Service to Respond?Updated 3 months ago