ORDER & SHIPPING

We fulfill all orders within 1-2 business days. Please note that during sales and holidays, we require 3-7 business days for processing.

What Shipping Methods Do You Offer?

Centric is not responsible for any loss or damage occurring after confirmed delivery to your address.

When Will My Order Ship?

We fulfill all orders within 1-2 business days. Please note that during sales and holidays, we require 3-5 business days for processing.

I Inputted the Wrong Address at Checkout. Can I Edit My Shipping Information?

We are only able to update your shipping address as long as your order has not yet shipped. Please Click Here to request an address update to your most recent order. Please note that address edit requests are not guaranteed, but our team will do thei

Can I Cancel or Change My Order?

Our team works as quickly as possible to get your new Centric gear packed and on its way to you. As a result, we may not be able to accommodate modifications to orders once they're placed. If the order is incorrect for some reason, a return request c

Do You Sell Gift Cards?

You can purchase Gift Cards Here. Gift cards are delivered via email and contain instructions to redeem them at checkout. Our Gift Cards have no additional processing fees.

What Should I Do If My Gear Is Experiencing A Quality Issue?

If you've received a defective item, please do NOT process a return or exchange. In the event that your gear is damaged for whatever reason, our customer experience team will be more than happy to rectify this situation for you accordingly. Please Cl

How Long Will It Take For Customer Service to Respond?

You can expect a response within 1 business day. Our customer service team works Monday-Saturday. Please allow 2-3 business days for a response during sales and holidays.

My Order Was Returned To Sender. Now What?

If your order was Returned To Sender due to an invalid address or an issue with delivery, we will issue a full refund of the cost of the gear as soon as the package arrives back at our warehouse. Please note that the shipping cost will not be include